Luxury Retail Sales Support Flexible Schedule

FashionUnited; Eagan (MN); On-site; USD 20,664 - 29,962; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid paternity/maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for its craftsmanship and customer-centric service. The Sales Support Associate role supports store success, ensures efficient cash wrap, and maintains a well-organized sales floor while delivering a memorable shopping experience.

The position requires flexible scheduling, including nights, weekends, and peak busy periods. Training emphasizes brand commitment and loss prevention, with opportunities to grow within a luxury retail team.

Qualifications

• 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment.
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency. (for EU)

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

English proficiency

Job description

Coach is a global fashion house known for its craftsmanship and customer-centric service. The Sales Support Associate role supports store success, ensures efficient cash wrap, and maintains a well-organized sales floor while delivering a memorable shopping experience.

The position requires flexible scheduling, including nights, weekends, and peak busy periods. Training emphasizes brand commitment and loss prevention, with opportunities to grow within a luxury retail team.