Luxury Retail Sales Support — Flexible Schedule

Tapestry, Inc.; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail excellence and a welcoming customer experience. The Sales Support Associate role supports store operations, greets clients, performs POS transactions, and helps maintain an inviting sales floor.

This position requires a minimum 1 year of retail experience, strong English communication, and the ability to lift up to 25–50 lbs and work flexible hours including weekends and holidays. Base pay ranges from $15.00 to $21.75 per hour.

Qualifications

• 1+ year of retail experience, preferably in luxury retail.
• Strong English communication and customer service skills.
• Cash handling and POS knowledge; able to read price sheets.
• Able to lift 25–50 lbs and perform store tasks safely.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Welcome clients with warmth and professionalism and anticipate needs.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and stock transfers.
• Maintain stockroom and visual merchandising updates.
• Support sales floor activities and respond to customer requests.
• Adhere to housekeeping, loss prevention, and safety guidelines.

Skills

Customer service

Communication

Attention to detail

Multitasking

Fast-paced environment

English proficiency

Tools

Cash register systems

Mobile POS

Walkie talkie

iPad

Laptop

Job description

Coach is a global fashion house known for luxury retail excellence and a welcoming customer experience. The Sales Support Associate role supports store operations, greets clients, performs POS transactions, and helps maintain an inviting sales floor.

This position requires a minimum 1 year of retail experience, strong English communication, and the ability to lift up to 25–50 lbs and work flexible hours including weekends and holidays. Base pay ranges from $15.00 to $21.75 per hour.