Luxury Retail Sales Support — Flexible Schedule

Tapestry, Inc.; Tysons (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail experience in Tysons, VA. We seek a team member who welcomes clients with warmth, assists with product selection, and maintains visual standards across the sales floor.

You will operate POS systems, manage stock, and collaborate with teammates to deliver exceptional service while staying compliant with policies. This role demands strong communication and a passion for fashion.

Qualifications

• 1+ year of retail experience in luxury or high-end environments.
• Knowledge of fashion trends and marketplace competition.
• Familiarity with cash registers, POS devices, and basic computer use.
• Strong attention to detail and multitasking in a fast-paced setting.
• Excellent communication and customer service skills; English proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

POS systems

Merchandising

Attention to detail

Communication skills

English proficiency

Education

Education and experience mix

Tools

Cash register systems

Mobile POS

iPad/Laptop

Walkie talkie

Job description

Coach is a global fashion house known for luxury retail experience in Tysons, VA. We seek a team member who welcomes clients with warmth, assists with product selection, and maintains visual standards across the sales floor.

You will operate POS systems, manage stock, and collaborate with teammates to deliver exceptional service while staying compliant with policies. This role demands strong communication and a passion for fashion.