Luxury Retail Sales Support—Flexible Schedule

Tapestry, Inc.; North Carolina; On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for its craftsmanship and customer‑centered service. The Sales Support Associate role focuses on welcoming clients, processing transactions accurately, and keeping the sales floor organized and inviting.

In this busy luxury setting, you will support stock flow, assist with merchandising, and collaborate with the team to deliver an exceptional customer experience. Flexibility for varied hours is required.

Qualifications

• 1+ year of retail experience, preferably luxury retail service.
• Knowledge of current fashion trends and competition.
• Familiarity with cash register systems and basic computer use (iPad/laptop, Internet).
• Strong attention to detail and multitasking in a fast-paced environment.
• Excellent communication and customer service skills.

Responsibilities

• Welcome clients with warmth and professionalism and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels and replenish the sales floor; assist with visual merchandising updates.
• Support sales floor activities and respond to customer requests collaboratively with the team.

Skills

Retail experience

Customer service

Cash handling

English proficiency

Tools

POS systems

Mobile POS

Stock software

Job description

Coach is a global fashion house known for its craftsmanship and customer‑centered service. The Sales Support Associate role focuses on welcoming clients, processing transactions accurately, and keeping the sales floor organized and inviting.

In this busy luxury setting, you will support stock flow, assist with merchandising, and collaborate with the team to deliver an exceptional customer experience. Flexibility for varied hours is required.