Luxury Retail Sales Support – Flexible Schedule

Tapestry, Inc.; Mebane (NC); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for crafted luxury and inclusive culture. This Sales Support Associate role emphasizes warm client service, accurate POS operation, and maintaining an organized stockroom to support store performance.

You will help merchandise flow from receipt to sale and contribute to a high-standard customer experience. We value teamwork, flexibility for a varied schedule, and strong communication.

Qualifications

• 1+ year of retail experience, preferably luxury retail
• Excellent communication and customer service skills
• Strong English proficiency and ability to multitask

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels and replenish sales floor; execute visual merchandising updates.
• Support sales floor activities and respond to customer requests confidently.

Skills

Retail experience

Customer service

Strong English

Attention to detail

Multitasking

Tools

Cash register systems

iPad/Mobile POS

Walkie talkie

Job description

Coach is a global fashion house known for crafted luxury and inclusive culture. This Sales Support Associate role emphasizes warm client service, accurate POS operation, and maintaining an organized stockroom to support store performance.

You will help merchandise flow from receipt to sale and contribute to a high-standard customer experience. We value teamwork, flexibility for a varied schedule, and strong communication.