Luxury Retail Sales Support – Flexible Schedule

Tapestry, Inc.; McLean (VA); On-site; USD 42,981,000 - 62,323,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Job summary

Coach is hiring for a Sales Support Associate in the McLean, VA area. The role focuses on welcoming clients, providing personalized assistance, and serving as a brand ambassador on the sales floor and across social channels.

Responsibilities include operating POS, managing stock, replenishing floor merchandise, and executing visual merchandising updates while upholding store standards and loss prevention guidelines.

Qualifications

• 1+ year in luxury retail or service environment.
• Knowledge of fashion trends and competition in the marketplace.
• Basic computer skills and ability to use iPad/laptop and Internet.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.

Skills

Retail experience

Customer service

Cash handling

POS & cash wrap

Stock replenishment

Visual merchandising

English proficiency

Education

High school diploma

Tools

POS devices

Walkie talkie

Job description

Coach is hiring for a Sales Support Associate in the McLean, VA area. The role focuses on welcoming clients, providing personalized assistance, and serving as a brand ambassador on the sales floor and across social channels.

Responsibilities include operating POS, managing stock, replenishing floor merchandise, and executing visual merchandising updates while upholding store standards and loss prevention guidelines.