Luxury Retail Sales Support — Flexible Schedule

Coach; Cypress (TX); On-site; USD 20,664 - 26,863; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail and inclusive culture. The Sales Support Associate role is essential to store success, delivering personalized service at the cash wrap and maintaining a well-stocked floor.

You will operate POS, process shipments, assist with merchandising, and help customers find products. Strong English, retail experience, and attention to detail are required; flexible schedule including nights and weekends.

Qualifications

• 1+ year of retail experience, preferably in luxury retail.
• Knowledge of fashion trends and competitive marketplace.
• Ability to operate POS systems and use iPad/Laptop/Mobile POS.
• Strong English language proficiency.
• Excellent attention to detail and ability to multitask in a fast-paced environment.

Responsibilities

• Greet clients warmly and provide personalized assistance.
• Act as brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and capture customer information.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and update visual merchandising.
• Support sales floor activities and respond to customer requests.
• Maintain housekeeping standards and follow Loss Prevention guidelines.

Skills

Customer service

Communication

Attention to detail

Multitasking

English proficiency

Cash handling

Tools

POS system

iPad

Laptop

Job description

Coach is a global fashion house known for luxury retail and inclusive culture. The Sales Support Associate role is essential to store success, delivering personalized service at the cash wrap and maintaining a well-stocked floor.

You will operate POS, process shipments, assist with merchandising, and help customers find products. Strong English, retail experience, and attention to detail are required; flexible schedule including nights and weekends.