Luxury Retail Sales Support Associate III — Flexible Schedule

Calder News LLC; Grand Rapids (MI); On-site; USD 21,000 - 27,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter Benefits

Job summary

Coach in Grand Rapids, part of the Tapestry family, is seeking a Sales Support Associate to deliver luxury service at the cash wrap and maintain an immaculate sales floor. You will help with stock, tagging, and POS operations while providing warm, personalized client experiences.

The role requires 1+ year in retail, fashion awareness, and strong English skills. Flexible schedule includes nights, weekends, and peak periods; physical duties include lifting and stock handling.

Qualifications

• 1+ year retail experience (cashier/stock/sales), preferably in luxury retail.
• Knowledge of fashion trends and competition in the marketplace.
• Strong English language proficiency; ability to read price/product release sheets.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products, promote gift cards, and capture customer information where allowed.
• Receive, process, and organize shipments; report discrepancies; maintain stockroom cleanliness.
• Manage stock levels, replenish floor, and execute visual merchandising updates.
• Support sales floor activities and assist customers; collaborate with team and management.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

English proficiency

Tools

POS systems

iPad

Walkie talkie

Job description

Coach in Grand Rapids, part of the Tapestry family, is seeking a Sales Support Associate to deliver luxury service at the cash wrap and maintain an immaculate sales floor. You will help with stock, tagging, and POS operations while providing warm, personalized client experiences.

The role requires 1+ year in retail, fashion awareness, and strong English skills. Flexible schedule includes nights, weekends, and peak periods; physical duties include lifting and stock handling.