Luxury Retail Sales Support Associate II — Part-Time

Tapestry; Illinois; Hybrid; USD 20,664,000 - 29,963,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Job summary

Coach in Oak Brook, IL is seeking a part-time Sales Support Associate II to welcome clients warmly, operate POS systems, and maintain organized stock and stockroom environments. You will assist with merchandising, manage shipments, and provide exceptional service on the shop floor to reinforce the Coach brand experience.

The role requires retail or cashier experience, a strong fashion sense, and excellent English communication.

Qualifications

• 1+ years in retail, cashier/stock/sales experience preferred in luxury retail
• Knowledge of current fashion trends and competitive marketplace
• Familiarity with cash registers, basic computer use (iPad/laptop), Mobile POS, and price/product release sheets

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments; manage stockroom cleanliness and visual merchandising updates.
• Support sales floor activities and respond to customer requests with confidence.
• Maintain housekeeping standards and adhere to loss prevention guidelines.

Skills

Retail experience

Fashion trends knowledge

Cash handling

Customer service

English proficiency

Tools

POS systems

Mobile POS

Walkie talkie

Price/product sheets

Job description

Coach in Oak Brook, IL is seeking a part-time Sales Support Associate II to welcome clients warmly, operate POS systems, and maintain organized stock and stockroom environments. You will assist with merchandising, manage shipments, and provide exceptional service on the shop floor to reinforce the Coach brand experience.

The role requires retail or cashier experience, a strong fashion sense, and excellent English communication.