Luxury Retail Sales Support Associate

Tapestry (Coach/Kate Spade); Livermore (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Coach is seeking a Sales Support Associate to welcome clients with warmth, assist with purchases, and maintain a well-organized sales floor. You will manage the cash wrap, process shipments, and support stock replenishment and merchandising updates.

A strong focus on customer service and brand representation is essential. Flexible scheduling including nights and weekends, and the ability to lift items up to 25 lbs is required.

Qualifications

• 1+ year of retail experience preferred.
• Knowledge of fashion trends and market competition.
• Basic computer skills and POS familiarity.

Responsibilities

• Welcome clients with warmth and professionalism and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support social media engagement and represent the brand in the local market.

Skills

Customer service

Attention to detail

Multitasking

English proficiency

Tools

Cash register systems

Mobile POS

iPad / laptop

Job description

Coach is seeking a Sales Support Associate to welcome clients with warmth, assist with purchases, and maintain a well-organized sales floor. You will manage the cash wrap, process shipments, and support stock replenishment and merchandising updates.

A strong focus on customer service and brand representation is essential. Flexible scheduling including nights and weekends, and the ability to lift items up to 25 lbs is required.