Luxury Retail Sales Supervisor

Vince; Northern (KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare options

401(k) with employer match

Paid time off

Clothing allowance & discounts

Gym reimbursement

Mental health support

Job summary

Vince is seeking a highly motivated, results-driven Sales Supervisor who leads with selling and elevates every client interaction. You will own your client book, demonstrate luxury service standards, and drive sales through expert product knowledge and a compelling brand story.

You are a top performer who consistently exceeds goals, builds strong client relationships, and mentors teammates to deliver the Vince luxury experience on the floor and in every client encounter.

Qualifications

• 2+ years experience in retail sales, preferably in a luxury environment.
• Proven ability to meet or exceed sales goals
• Strong verbal and written communication skills
• Comfortable with POS systems, CRM tools, and Microsoft Office

Responsibilities

• Achieve and exceed personal sales goals, KPIs, and clienteling expectations
• Develop knowledge of fabrics, fits, construction, and design intent to inspire purchases
• Grow a robust client book through proactive outreach (SMS, email, referrals)
• Speak confidently about the Vince aesthetic and drive brand-focused interactions
• Convert walk-in traffic into loyal clients through elevated engagement and wardrobe styling
• Model best-in-class selling and clienteling on the floor for the team
• Support store operations including POS, merchandising, inventory, and visuals
• Uphold company policies including loss prevention and procedures

Skills

Sales expertise

Clienteling

Luxury retail

POS systems

CRM tools

Microsoft Office

Team player

Communication

Tools

POS systems

CRM tools

Microsoft Office

Job description

Vince is seeking a highly motivated, results-driven Sales Supervisor who leads with selling and elevates every client interaction. You will own your client book, demonstrate luxury service standards, and drive sales through expert product knowledge and a compelling brand story.

You are a top performer who consistently exceeds goals, builds strong client relationships, and mentors teammates to deliver the Vince luxury experience on the floor and in every client encounter.