Luxury Retail Sales Specialist – Clienteling & Events

Jenni Kayne; United States; On-site; USD 27,000 - 39,000; Full time

Job summary

Jenni Kayne is seeking a retail associate to maximize sales and deliver friendly customer service in a luxury retail environment. You will build client relationships, drive sales through consignments and partnerships, and handle all POS transactions while supporting store operations and events.

The role requires 1-2 years in retail, a can-do attitude, strong communication, and familiarity with POS, inventory systems, MS Word and Excel. Weekend and holiday availability is expected.

Qualifications

• 1-2 years of experience in retail sales; women's upper contemporary, multi-label or luxury designer preferred.
• Can-do attitude and commitment to providing excellent customer service
• Willingness to work during peak business periods - weekends, holidays
• Strong written and verbal communication skills
• Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel
• Comfortable working in a team environment
• Must be able to lift and move heavy objects (20 pounds or more) from time to time

Responsibilities

• Maximize sales and provide friendly and welcoming customer service
• Communicate effectively with customers to determine their needs
• Build relationships with clients and maintain an updated client book
• Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
• Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
• Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise
• Participate in store events
• Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on our social media platforms
• Communicate effectively through sharing feedback with management and writing daily business recaps
• Secure company assets through loss prevention in compliance with company policies and guidelines

Skills

Customer service

Communication

Teamwork

Tools

POS systems

Inventory management

MS Word

Excel

Job description

Jenni Kayne is seeking a retail associate to maximize sales and deliver friendly customer service in a luxury retail environment. You will build client relationships, drive sales through consignments and partnerships, and handle all POS transactions while supporting store operations and events.

The role requires 1-2 years in retail, a can-do attitude, strong communication, and familiarity with POS, inventory systems, MS Word and Excel. Weekend and holiday availability is expected.