Luxury Retail Sales & Merchandising Associate

Tapestry; Grand Prairie (TX); On-site; USD 2,066,000 - 2,686,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paternity & Maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in a luxury retail setting. You will warmly welcome clients, assist with purchases at the POS, and maintain an organized sales floor.

You will also process shipments, stock shelves, and help with visual merchandising while promoting brand standards in the local market. The role requires strong English, prior retail experience, and the ability to multitask in a fast-paced environment.

Qualifications

• 1+ year of retail experience or equivalent in a luxury environment.
• Knowledge of fashion trends and market competition.
• Familiarity with cash registers and basic computer skills (iPad/laptop, POS).
• Attention to detail and strong organizational skills.
• Ability to multitask in a fast-paced setting and deliver excellent customer service.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism at the cash wrap.
• Serve as a brand ambassador and engage with local market customers.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and promote gift cards.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Maintain stockroom cleanliness and replenish the sales floor.
• Support floor activities and respond to customer requests promptly.

Skills

Retail experience

Customer service

Cash handling

POS systems

English proficiency

Tools

Cash register systems

iPad/Laptop

Mobile POS

Walkie talkie

Job description

Coach is seeking a Sales Support Associate in a luxury retail setting. You will warmly welcome clients, assist with purchases at the POS, and maintain an organized sales floor.

You will also process shipments, stock shelves, and help with visual merchandising while promoting brand standards in the local market. The role requires strong English, prior retail experience, and the ability to multitask in a fast-paced environment.