Luxury Retail Sales Manager & Team Coach

Brobston Group; New York (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

Brobston Group, a distinguished luxury boutique, seeks a Sales Manager to support the Boutique Director in managing the boutique, developing the sales team, and achieving sales and service objectives.

In this role, you will lead client development, coach staff, and help deliver an exceptional luxury retail experience, while maintaining boutique standards and driving loyalty among our high‑end clientele.

Qualifications

• Bachelor's degree and 5-7 years of experience in luxury retail.
• Prior supervisory experience and demonstrated ability to lead teams.
• Strong selling, closing, networking, communication, and interpersonal skills.
• Proficiency in Excel and Word; ability to travel. Fluency in a foreign language relevant to the market is preferred.

Responsibilities

• Lead and support the sales team in meeting or exceeding sales targets while maintaining a strong floor presence.
• Develop client strategies for new and existing clients, including prospecting and initiatives to build loyalty and sales.
• Coach team members, provide performance feedback, and guide successful sales outcomes.
• Help develop strategies to attract, convert, and retain clients, and maintain boutique service and operational standards.

Skills

Selling skills

Closing skills

Networking

Communication

Problem-solving

Interpersonal skills

Education

Bachelor's degree

Tools

Excel

Word

Job description

Brobston Group, a distinguished luxury boutique, seeks a Sales Manager to support the Boutique Director in managing the boutique, developing the sales team, and achieving sales and service objectives.

In this role, you will lead client development, coach staff, and help deliver an exceptional luxury retail experience, while maintaining boutique standards and driving loyalty among our high‑end clientele.