Boutique Luxury Assistant Manager: Sales & Team Coach

Brobston Group; Miami (FL); On-site; USD 52,000 - 68,000; Full time

Job summary

Brobston Group is seeking an Assistant Manager to support the Managing Director and Floor Director in a luxury boutique environment. You will lead and coach the sales team, nurture client relationships, and help sustain profitability and inventory standards.

You will supervise daily operations, identify sales opportunities, and ensure CRM data quality while coordinating staffing, training, and performance reviews to meet upscale service and sales goals.

Qualifications

• At least 4 years of retail management experience, luxury experience preferred.
• Proficiency in Excel and Word; ability to learn POS and payroll systems.
• Ability to interpret sales data and make business recommendations.
• Strong written and verbal communication skills.

Responsibilities

• Supervise, coach, train, and support sales staff in achieving sales objectives and delivering exceptional service.
• Identify sales opportunities through business reviews, delivery tracking, special orders, and individual sales goals.
• Monitor CRM compliance and client information quality, and communicate policies and procedures.
• Support performance evaluations, staff scheduling and attendance, seasonal training, recruiting, and interviewing.
• Help achieve boutique sales goals, maintain profitability and accurate inventory, and make operational decisions in leadership's absence.

Skills

Communication skills

Sales data interpretation

Tools

Excel

Word

POS systems

Payroll systems

Job description

Brobston Group is seeking an Assistant Manager to support the Managing Director and Floor Director in a luxury boutique environment. You will lead and coach the sales team, nurture client relationships, and help sustain profitability and inventory standards.

You will supervise daily operations, identify sales opportunities, and ensure CRM data quality while coordinating staffing, training, and performance reviews to meet upscale service and sales goals.