Luxury Boutique Sales & Client Experience Manager

Brobston Group; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Brobston Group is seeking a senior manager to lead boutique business development and client experience, driving sales results and team performance. You will partner with boutique leadership and corporate teams to execute sales strategies and support boutique success.

Responsibilities include developing client relationships, analyzing markets, and mentoring staff while upholding brand standards across client and team interactions.

Qualifications

• 8-10 years of management experience in luxury retail or hospitality.
• Bachelor's degree in business-related field; additional language skills are a plus.
• Strong leadership, analytical, organizational, and interpersonal communication skills.
• Client-focused, entrepreneurial, collaborative, and detail-oriented; multi-tasking in fast-paced environment.
• Availability to work retail hours, including weekends, and travel as needed; SAP experience preferred.

Responsibilities

• Develop client relationships, implement client strategies, and drive sales targets and KPIs.
• Analyze local market opportunities, prepare sales reports, and coordinate client outreach and prestige partnerships.
• Collaborate with boutique and corporate partners on business priorities, projects, and operational objectives.
• Motivate, coach, recruit, and develop team members; oversee performance management and related administrative tasks.
• Represent the Maison and uphold boutique standards in all client and team interactions.

Skills

Leadership

Client relationships

Sales targets

Team performance

Education

Bachelor's degree in business-related field

Tools

SAP

Job description

Brobston Group is seeking a senior manager to lead boutique business development and client experience, driving sales results and team performance. You will partner with boutique leadership and corporate teams to execute sales strategies and support boutique success.

Responsibilities include developing client relationships, analyzing markets, and mentoring staff while upholding brand standards across client and team interactions.