Luxury Retail Sales Lead & Clienteling Champion

Rag & Bone; Town of East Hampton (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Clothing Allowance

Generous Employee Discount

Commission Eligible

Paid Time Off

Medical, dental, vision and ancillary

401k

Paid Parental Leave

Job summary

rag & bone is seeking a Sales Supervisor to lead service standards and sales execution at our full-price store locations. You will model company policy, drive clienteling, and support the management team while ensuring a service-centric floor environment.

The role includes participating in commissions and incentive programs, achieving store metrics, and mentoring staff to elevate performance. Availability is full-time, 32–40 hours per week.

Qualifications

• Minimum 2+ years of prior work experience in a client-centric, sales environment
• Contemporary or luxury retail knowledge is preferred but not required
• Strong customer service and clienteling abilities

Responsibilities

• Display best-in-class customer service techniques, clienteling standards and sales interactions.
• Meet store and metric goals.
• Grow and manage clientele and demonstrate product knowledge to staff.
• Partner with Visual Merchandising on floor sets and window changes.
• Ensure the store opens and closes according to guidelines.
• Accurately process Point of Sale transactions.
• Diffuse conflicts professionally and escalate when needed.

Job description

rag & bone is seeking a Sales Supervisor to lead service standards and sales execution at our full-price store locations. You will model company policy, drive clienteling, and support the management team while ensuring a service-centric floor environment.

The role includes participating in commissions and incentive programs, achieving store metrics, and mentoring staff to elevate performance. Availability is full-time, 32–40 hours per week.