Luxury Retail Sales Lead | Commission & Benefits

Calzedonia Holding Spa; Boston (MA); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401K matching

Employee discount

Paid Time off

Parental leave

Pre-Tax commuter benefits

Referral bonus

Pet Insurance

Descripción de la vacante

Falconeri in Boston is seeking a proactive Retail Associate to deliver exceptional customer service and drive sales in a luxury environment. You will manage client books, follow up on shopping experiences, and maintain product knowledge to maximize opportunities.

You will support store operations, use internal systems to monitor KPIs, and ensure the sales floor, fitting rooms, and back-office areas are pristine. A flexible schedule including holidays and weekends is required.

Formación

• Eligible to work in the US for any employer
• High School diploma or equivalent is required
• Minimum 2 years of experience in customer service or luxury retail
• Excellent verbal and written communication and sales skills
• Commitment, self-motivation and goal orientation are essential
• Impeccable presentation and ability to thrive in a demanding environment
• Flexible schedule including holidays and weekends; ability to stand for long periods
• Languages beyond English are a plus

Responsabilidades

• Capture customers’ information using multiple channels and follow up by phone and email
• Manage client books and follow up on shopping experiences
• Achieve and exceed personal sales and productivity goals with the Store Manager
• Demonstrate product knowledge to maximize sales opportunities
• Collaborate with the Manager using internal systems to analyze KPI data
• Support managers in maintaining store aesthetics and housekeeping
• Operate the POS system and complete opening/closing procedures
• Maintain store cleanliness across sales floor, fitting rooms, and backrooms

Conocimientos

Customer service

Sales

Communication

Teamwork

Flexible schedule

Self-motivated

Educación

High School diploma or equivalent

Herramientas

POS system

Store software

Descripción del empleo

Falconeri in Boston is seeking a proactive Retail Associate to deliver exceptional customer service and drive sales in a luxury environment. You will manage client books, follow up on shopping experiences, and maintain product knowledge to maximize opportunities.

You will support store operations, use internal systems to monitor KPIs, and ensure the sales floor, fitting rooms, and back-office areas are pristine. A flexible schedule including holidays and weekends is required.