Luxury Retail Sales Lead — Commission + Benefits

Oniverse; New York (NY); Presencial; USD 29 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Benefits

401K matching

Pet Insurance

Paid Time off and Sick Time

Parental Leave

Pre-Tax commuter benefits for transit

Referral bonus

Employee discount

Free Uniform

Resumo da oferta

Falconeri, part of Oniverse, seeks a Sales Lead for its Hudson Yards store in New York. You will drive luxury customer engagement, build client books, and convert in-store visits into lasting relationships while achieving personal sales goals.

As a key team member, you will master product knowledge, operate the POS, maintain store standards, and collaborate with the Store Manager to maximize KPI performance and store profitability.

Qualificações

• Eligibility to work in the US for any Employer.
• High School graduate or equivalent.
• Minimum 2 years of experience in customer service or luxury retail.
• Excellent verbal, written communication and sales skills.
• Flexible schedule including holidays and weekends.
• Ability to lift 20+ pounds and stand for long periods.

Responsabilidades

• Capture customers’ information using multiple means to communicate, utilizing phone and written follow-up contact.
• Client Book Management including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions.
• Achieve and exceed personal sales and productivity goals agreed upon with your Store Manager.
• Demonstrate a full knowledge of the product including benefits to maximize the sales opportunity.
• Utilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment.
• Partnering with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs.
• Supporting managers in maintaining the visual and housekeeping standards of the store.
• Able to successfully operate our POS system, send eod emails, opening and closing procedures.
• Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment.

Descrição da oferta de emprego

Falconeri, part of Oniverse, seeks a Sales Lead for its Hudson Yards store in New York. You will drive luxury customer engagement, build client books, and convert in-store visits into lasting relationships while achieving personal sales goals.

As a key team member, you will master product knowledge, operate the POS, maintain store standards, and collaborate with the Store Manager to maximize KPI performance and store profitability.