Luxury Cashmere Sales Lead

Oniverse; Boston (MA); Presencial; USD 25 000 - 33 000; Tempo integral

Resumo da oferta

Falconeri, the Italian luxury cashmere house, is expanding in the US and seeking a proactive retail associate. You will engage clients, manage follow-ups, and drive personal sales targets while showcasing product knowledge and fashion expertise.

The role involves collaborating with management to use store systems and analyze KPIs, and maintaining pristine store conditions and procedures. Join a growing brand with five new store openings nationwide in 2026, including a New York flagship on

Qualificações

• Minimum 2 years of experience in customer service and contemporary or luxury retail
• Eligibility to work in the US for any Employer
• High School graduate or equivalent

Responsabilidades

• Capture customers’ information using multiple means to communicate, utilizing phone and written follow-up contact
• Client Book Management including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions
• Achieve and exceed personal sales and productivity goals agreed upon with your Store Manager
• Demonstrate a full knowledge of the product including benefits to maximize the sales opportunity
• Utilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment
• Partnering with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs
• Supporting managers in maintaining the visual and housekeeping standards of the store
• Able to successfully operate our POS system, send eod emails, opening and closing procedures
• Store Cleanliness: maintain clean and well-organized store including sales floor, fitting rooms, cash desk area and backroom

Conhecimentos

Customer service

Luxury retail

Sales targets

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

Falconeri, the Italian luxury cashmere house, is expanding in the US and seeking a proactive retail associate. You will engage clients, manage follow-ups, and drive personal sales targets while showcasing product knowledge and fashion expertise.

The role involves collaborating with management to use store systems and analyze KPIs, and maintaining pristine store conditions and procedures. Join a growing brand with five new store openings nationwide in 2026, including a New York flagship on