Luxury Client Advisor – Cashmere & Fashion

Oniverse - Falconeri Boston Prudential; Boston (MA); Presencial; USD 25 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

401K matching

Paid time off

Employee discount

Resumo da oferta

Falconeri, part of the Oniverse group, is seeking a store associate in Boston Prudential to deliver exceptional customer experiences in luxury cashmere. You will capture customer information, manage client bookings, and help drive personal sales targets while upholding brand standards.

You will know our products, assist with inquiries in Chinese, operate the POS, and support daily store operations, cleanliness, and visual merchandising.

Qualificações

• Eligibility to work in the US for any Employer.
• Minimum 3 years of experience in customer service and luxury retail industry.
• Excellent verbal, written communication and sales skills, with a strong customer service orientation.
• Commitment, being self-motivated and goal oriented.
• Chinese language proficiency to assist Chinese-speaking customers.

Responsabilidades

• Capture customers’ information using multiple means and follow up contact.
• Manage client book and follow up on shopping experience inquiries.
• Achieve and exceed personal sales and productivity goals with Store Manager guidance.
• Demonstrate full product knowledge to maximize sales opportunities.
• Collaborate with Manager to use internal systems for business analyses and KPI tracking.
• Maintain store visual and housekeeping standards.
• Operate POS system and complete end-of-day procedures.
• Maintain store cleanliness and organization, including sales floor and fitting rooms.

Conhecimentos

Customer service

Sales skills

Verbal communication

Written communication

Problem solving

Flexible schedule

Chinese language

Formação académica

High School diploma

Ferramentas

POS system

Descrição da oferta de emprego

Falconeri, part of the Oniverse group, is seeking a store associate in Boston Prudential to deliver exceptional customer experiences in luxury cashmere. You will capture customer information, manage client bookings, and help drive personal sales targets while upholding brand standards.

You will know our products, assist with inquiries in Chinese, operate the POS, and support daily store operations, cleanliness, and visual merchandising.