Luxury Retail Sales Lead – Client Experience & Team Coach

SMCP North America; New York (NY); Presencial; USD 32 000 - 37 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

50% shopping discount

Seasonal wardrobe offering

Cell phone contribution

Health plan

401(k)

Paid time off

Parental leave

Pet benefits

Resumo da oferta

SMCP North America in New York City is seeking a Sales Supervisor to lead a boutique team and deliver a first-class client experience. You will coach sales associates, model brand standards, and drive personal and store performance through teamwork and exceptional service.

You’ll develop client relationships, assist styling, and mentor staff to meet KPIs while ensuring operational efficiency. The role offers competitive hourly pay, staff discounts, and a collaborative, fashion‑forward

Qualificações

• 1+ years of service experience in retail.
• Some prior supervisory experience in a retail setting is preferred.
• Passion for fashion and customer service with a luxury mindset.
• Strong communication and teamwork skills.

Responsabilidades

• Lead the sales team by example to deliver exceptional client service.
• Coach and mentor sales associates to improve selling skills and product knowledge.
• Act as go-to leader in the absence of store management and ensure daily operations run smoothly.
• Build and maintain strong client relationships to foster loyalty and repeat business.
• Drive store performance, meet KPIs, and support inventory and back‑of‑house tasks.

Conhecimentos

Retail experience

Supervisory experience

Customer service oriented

Communication skills

Descrição da oferta de emprego

SMCP North America in New York City is seeking a Sales Supervisor to lead a boutique team and deliver a first-class client experience. You will coach sales associates, model brand standards, and drive personal and store performance through teamwork and exceptional service.

You’ll develop client relationships, assist styling, and mentor staff to meet KPIs while ensuring operational efficiency. The role offers competitive hourly pay, staff discounts, and a collaborative, fashion‑forward