Luxury Retail Sales Lead — Client Experience & Team Growth

SMCP NORTH AMERICA (US, CANADA); New York (NY); Sur place; USD 32 000 - 37 000; Plein temps

Avantages offerts par ce poste

50% shopping discount

Seasonal wardrobe offering

Cell phone contribution

Voluntary health plan

401(k)

Paid time off

Paid parental leave

Pet benefits

Employee Assistance Program (EAP)

MAVEN Family Planning

Résumé du poste

SMCP NORTH AMERICA (US, CANADA) in New York City seeks a Sales Supervisor to lead the team and deliver an exceptional client experience. You will build relationships, guide styling and ensure a seamless shopping journey in a luxury environment.

You’ll mentor staff, drive sales initiatives, and uphold brand standards while maintaining high energy and a customer-centric culture at our NYC location.

Qualifications

• 1+ years of service experience, preferably in retail.
• Prior supervisory experience in a retail setting is desirable.
• Passionate about customer service and fashion with a Parisian luxury aesthetic.
• Friendly, communicative, team oriented and adaptable.
• Flexible with scheduling including evenings, weekends and holidays.

Responsabilités

• Lead the sales team with passion and uphold clienteling standards.
• Coach associates to improve selling skills, product knowledge, and engagement.
• Act as a go-to leader in the absence of store management and ensure smooth daily ops.
• Build lasting client relationships and drive customer loyalty.
• Support store performance by executing sales initiatives and motivating the team.

Connaissances

Leadership

Team development

Customer service

Styling advice

Communication

Retail operations

Description du poste

SMCP NORTH AMERICA (US, CANADA) in New York City seeks a Sales Supervisor to lead the team and deliver an exceptional client experience. You will build relationships, guide styling and ensure a seamless shopping journey in a luxury environment.

You’ll mentor staff, drive sales initiatives, and uphold brand standards while maintaining high energy and a customer-centric culture at our NYC location.