Luxury Retail Sales Lead

Delta Galil; New York (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

Splendid in New York is seeking a Sales Supervisor (Full-Time) to lead by example in delivering exceptional customer experiences while achieving store sales goals. You will support the Store Manager and Assistant Store Manager in daily operations, coaching the team, and ensuring brand standards are upheld.

You will drive client engagement, manage payroll within guidelines, and collaborate with Visual Merchandising, Marketing and Operations to execute directives on time.

Qualifications

• 2+ years of related professional sales experience in specialty or luxury retail and at least 1 year of supervisor experience.

Responsibilities

• Contributes to overall store success by meeting sales goals and individual targets.
• Delivers exceptional customer experiences and drives sales by styling customers to their needs.
• Sets an example for customer engagement and embodies the brand in all interactions.
• Builds client relationships and stimulates store sales through client outreach.
• Coaches and motivates associates to maximize sales productivity.
• Supports store leadership and communicates store culture, operations, policies and directives.
• Assists with payroll and coverage planning to meet business needs.
• Coordinates with Visual Merchandising, Operations and Marketing to meet deadlines.
• Reports employee relations and compliance matters and sets personal development goals.
• Represents the brand and maintains brand standards in all interactions.
• Monitors loss prevention and participates in audits and inventories.

Skills

Leadership

Time management

Meeting targets

Customer service

Communication

Organization

Problem solving

Cash handling

Initiative

Job description

Splendid in New York is seeking a Sales Supervisor (Full-Time) to lead by example in delivering exceptional customer experiences while achieving store sales goals. You will support the Store Manager and Assistant Store Manager in daily operations, coaching the team, and ensuring brand standards are upheld.

You will drive client engagement, manage payroll within guidelines, and collaborate with Visual Merchandising, Marketing and Operations to execute directives on time.