Luxury Retail Sales Supervisor

Delta Galil USA Inc; New York (NY); On-site; USD 52,000 - 66,000; Full time

Job summary

Splendid is seeking a Sales Supervisor to join our Store Management Team in New York. The role focuses on driving sales, delivering an exceptional customer experience, and coaching the team to meet store goals.

You will partner with the Store Manager and Assistant Manager to implement company policies and ensure store standards. Requires 2+ years in luxury retail and at least 1 year in a supervisory role, with weekend and night shifts expected.

Qualifications

• 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience and at least 1 year of supervisor experience.

Responsibilities

• Contributes to store success by meeting sales goals and driving individual targets.
• Delivers exceptional customer experiences and drives sales by styling and wardrobing customers.
• Sets the example for customer engagement beyond industry standards.
• Builds client relationships and drives store sales through outreach.
• Assists with training, coaching, and motivating associates to maximize productivity.
• Co-leads store team with the Store Manager and Assistant Manager on culture, operations, and policies.
• Supports payroll management to meet goals and ensure coverage based on business needs.
• Executes directives from Visual Merchandising, Operations and Marketing with timely communication.
• Communicates with management on employee relations and development goals.
• Represents the brand in interactions with customers and peers.
• Ensures loss prevention policies are followed and assists with audits and inventories.

Skills

Leadership

Time management

Performance oriented

Verbal and written communication

Organization

Problem solving

Cash handling

Initiative

Education

2+ years luxury retail sales experience

1 year supervision experience

Tools

Cash register operations

Job description

Splendid is seeking a Sales Supervisor to join our Store Management Team in New York. The role focuses on driving sales, delivering an exceptional customer experience, and coaching the team to meet store goals.

You will partner with the Store Manager and Assistant Manager to implement company policies and ensure store standards. Requires 2+ years in luxury retail and at least 1 year in a supervisory role, with weekend and night shifts expected.