Luxury Retail Sales Director — High Jewelry Clienteling Leader

Brobston Group; New York (NY); Presencial; USD 160 000 - 170 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, and vision programs

401(k) with employer match

Wellness reimbursement

Resumo da oferta

Cartier North America is seeking a Sales Director for the Mansion boutique in New York. You will lead a high-performing sales team, develop business strategies for High Jewelry, and partner with corporate departments to drive exceptional client experiences across all floors.

The role requires at least 10 years in luxury retail management, MBA preferred, and availability to work retail hours including weekends.

Qualificações

• Minimum 10 years of management in luxury retail.
• MBA is preferred.
• Additional languages (Spanish, Mandarin, Portuguese, Russian) are a plus.
• Must be available to work retail hours including weekends.
• Strong leadership, analytical, organizational, and interpersonal skills.

Responsabilidades

• Achieve and/or exceed Sales Plans and lead business development initiatives.
• Drive sales team to consistently achieve or exceed sales targets.
• Maximize opportunities by creating synergies across the boutique.
• Define and implement business development strategy for High Jewelry with the HJ sales manager.
• Collaborate with Corporate Departments and communicate to Executives to leverage opportunities.
• Develop a strong knowledge of the boutique business and assess local market opportunities.
• Partner with the Regional Client Engagement Director and the Boutique Client Engagement Director to implement Clienteling strategies to improve new client acquisition and loyal client retention.
• Actively promote networking activities including client events.
• Motivate and support the overall sales staff, including a team of managers and sales associates.
• Communicate strategic brand focuses to management team; lead coaching and training strategies.
• Lead the performance management process through regular meetings and biannual reviews.
• Assess potential and propose development opportunities with boutique management, HR and Career Committees.
• Create a positive and united work environment amongst all staff.
• Provide an exceptional client experience and develop client relationships.
• Model luxury experience behavior and maintain floor presence.
• Support boutique management with controllable operating expenses and optimize costs.

Conhecimentos

Leadership

Client engagement

Team development

Sales strategy

Analytical skills

Communication

Formação académica

MBA (preferred)

Descrição da oferta de emprego

Cartier North America is seeking a Sales Director for the Mansion boutique in New York. You will lead a high-performing sales team, develop business strategies for High Jewelry, and partner with corporate departments to drive exceptional client experiences across all floors.

The role requires at least 10 years in luxury retail management, MBA preferred, and availability to work retail hours including weekends.