Luxury Retail Director – High Jewelry & Client Engagement

Cartier; New York (NY); On-site; USD 160,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

401(k) with employer match

Wellness reimbursement

Paid time off

Volunteer time off

Job summary

Cartier North America is seeking a Sales Director for Cartier Mansion in New York. The role leads a luxury sales team, defines growth strategies, and partners with multiple departments to elevate client experiences and business performance.

The position requires 10+ years in luxury retail management, MBA preferred, and a proven track record in achieving sales targets and team development. Excellent leadership and clienteling skills are essential for success.

Qualifications

• MBA preferred (education requirement)
• At least 10 years of managerial experience in luxury retail
• Strong leadership and people management skills
• Proven ability to drive sales growth and business development
• Experience collaborating with cross-functional departments and executives

Responsibilities

• Achieve and exceed Sales Plans and lead business development initiatives
• Drive sales team to consistently achieve or exceed sales targets
• Define and implement the business development strategy for High Jewelry
• Collaborate with Corporate Departments and communicate to Executives
• Develop knowledge of the boutique business and assess local market opportunities
• Partner to implement clienteling strategies to improve new client acquisition and retention
• Promote networking activities including client events
• Lead and develop the team, conduct regular meetings, and manage HR tasks
• Recruit and maintain talent pipeline and coach the sales team
• Create a positive, united work environment

Skills

Leadership

Sales targets

Clienteling

Team motivation

Executive communication

Analytical skills

Education

MBA preferred

Job description

Cartier North America is seeking a Sales Director for Cartier Mansion in New York. The role leads a luxury sales team, defines growth strategies, and partners with multiple departments to elevate client experiences and business performance.

The position requires 10+ years in luxury retail management, MBA preferred, and a proven track record in achieving sales targets and team development. Excellent leadership and clienteling skills are essential for success.