Luxury Sales Director — High Jewelry & Client Experience

Cartier; Costa Mesa (CA); On-site; USD 150,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Wellness reimbursement

Paid time off

Volunteer time off

Job summary

Cartier North America is seeking a Sales Director in Costa Mesa to lead the luxury boutique, drive the High Jewelry business, and oversee the sales team. You will partner with regional and boutique leadership to implement clienteling strategies and ensure an exceptional client experience.

You will manage budgets, coordinate with corporate departments, and recruit and develop talent to sustain growth in a fast-paced luxury retail environment. MBA preferred and weekend hours required.

Qualifications

• MBA preferred and 10+ years of luxury retail management experience.
• Proven ability to drive sales targets and develop high jewelry business.
• Strong leadership, strategic thinking and excellent communication.

Responsibilities

• Achieve and/or exceed Sales Plans and lead business development initiatives.
• Drive sales team to consistently achieve or exceed sales targets.
• Maximize opportunities by creating synergies across all boutique floors.
• Define and implement the business development strategy for High Jewelry.
• Collaborate with Corporate departments and executives on analyses and opportunities.
• Develop knowledge of boutique business and local market opportunities.
• Partner to implement clienteling strategies for new client acquisition and retention.
• Promote networking activities including client events.
• Motivate and support the sales staff, including managers and sales associates.
• Recruit and maintain talent pipeline; coach and train the team.
• Lead performance management and biannual reviews.

Skills

Leadership

Sales leadership

Team development

Analytical skills

Strategic planning

Communication

HR & payroll oversight

Clienteling

Budget management

Education

MBA

Tools

MS Office & analytics

Job description

Cartier North America is seeking a Sales Director in Costa Mesa to lead the luxury boutique, drive the High Jewelry business, and oversee the sales team. You will partner with regional and boutique leadership to implement clienteling strategies and ensure an exceptional client experience.

You will manage budgets, coordinate with corporate departments, and recruit and develop talent to sustain growth in a fast-paced luxury retail environment. MBA preferred and weekend hours required.