Luxury Retail Sales Consultant - Elevate Customer Experiences

Swarovski; Town of Riverhead (NY); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Exclusive employee discounts

Employee assistance program

Training and development

Job summary

Swarovski is seeking a Sales Consultant to deliver outstanding customer service, build emotional connections, and promote loyalty programs while meeting sales goals. You will collaborate with a vibrant team to maintain a welcoming store environment and stay updated on brand products using digital tools.

Ideal candidates are passionate about fashion and luxury, experienced in multicultural retail, and skilled at using technology to enhance the customer experience.

Qualifications

• Passion for fashion, luxury, or lifestyle brands.
• Experience in a multicultural retail environment.
• Excellent and proven customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Storytelling

Loyalty programs

Sales goals

Team collaboration

Digital tools

Product knowledge

Fashion passion

Job description

Swarovski is seeking a Sales Consultant to deliver outstanding customer service, build emotional connections, and promote loyalty programs while meeting sales goals. You will collaborate with a vibrant team to maintain a welcoming store environment and stay updated on brand products using digital tools.

Ideal candidates are passionate about fashion and luxury, experienced in multicultural retail, and skilled at using technology to enhance the customer experience.