Luxury Retail Sales Specialist

Swarovski; Lancaster (Lancaster County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

Wellbeing program

Training & growth

Career paths

Job summary

Swarovski is hiring a Sales Consultant to deliver exceptional service and create memorable brand experiences in-store. You’ll engage customers with storytelling, promote loyalty programs, and work to meet individual and team sales goals within a vibrant team environment.

Ideal candidates are passionate about fashion and luxury, digitally savvy, and able to contribute creative ideas while maintaining a welcoming store atmosphere. Training and career growth opportunities are provided.

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent and proven customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing your individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Storytelling

Team player

Commercial mindset

Digital tools literacy

Multicultural experience

Brand awareness

Tools

Retail technology

POS systems

Job description

Swarovski is hiring a Sales Consultant to deliver exceptional service and create memorable brand experiences in-store. You’ll engage customers with storytelling, promote loyalty programs, and work to meet individual and team sales goals within a vibrant team environment.

Ideal candidates are passionate about fashion and luxury, digitally savvy, and able to contribute creative ideas while maintaining a welcoming store atmosphere. Training and career growth opportunities are provided.