Luxury Retail Sales Consultant: Elevate Customer Moments

Swarovski; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Volunteer leave

Training and development

Career growth

Employee assistance program

Recognition awards

Job summary

Swarovski seeks friendly, fashion-focused retail specialists to deliver exceptional service in a welcoming store environment. You will engage customers with storytelling, promote loyalty programs, and build lasting relationships while meeting individual and team sales targets.

Ideal candidates are passionate about luxury brands, experienced in multicultural retail, and comfortable using retail technology to enhance the shopping experience. Employee discounts and growth opportunities await.

Qualifications

• Passionate about fashion, luxury or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent and proven customer service skills with a winning personality.
• Curious, empathetic and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing individuality and bringing creative ideas.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Storytelling

Communication

Digital literacy

Tools

POS systems

CRM software

Inventory system

Job description

Swarovski seeks friendly, fashion-focused retail specialists to deliver exceptional service in a welcoming store environment. You will engage customers with storytelling, promote loyalty programs, and build lasting relationships while meeting individual and team sales targets.

Ideal candidates are passionate about luxury brands, experienced in multicultural retail, and comfortable using retail technology to enhance the shopping experience. Employee discounts and growth opportunities await.