Luxury Retail Sales Consultant – Brand Experience

Swarovski; Burlington (MA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Exclusive employee discounts on Swarov

Employee assistance program

Comprehensive training

Job summary

Swarovski is seeking a Sales Consultant to join its retail team. You will deliver expert customer service, create memorable brand experiences, and inspire customers with passion for our products while meeting sales goals in a vibrant store setting.

Join a culture where service meets style and every interaction reflects pop luxury and elegance. The role emphasizes storytelling, teamwork, and staying current on product knowledge to enhance the customer journey.

Qualifications

• Excellent and proven customer service skills.
• Experience in a multicultural retail environment.
• Digitally savvy with comfort using retail technology.
• Curious, empathetic and results-driven teamwork.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Team player

Digital literacy

Fashion interest

Job description

Swarovski is seeking a Sales Consultant to join its retail team. You will deliver expert customer service, create memorable brand experiences, and inspire customers with passion for our products while meeting sales goals in a vibrant store setting.

Join a culture where service meets style and every interaction reflects pop luxury and elegance. The role emphasizes storytelling, teamwork, and staying current on product knowledge to enhance the customer journey.