Luxury Retail Sales Associate | Personal Styling & Clienteling

Tapestry (Coach/Kate Spade); Chandler (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Coach is a global fashion brand seeking a seasonal Sales Associate to deliver an elevated, personalized shopping experience. You will meet personal and store sales goals, support daily store operations, and participate in omni-channel selling and brand initiatives.

Key responsibilities include building client relationships, driving sales, and using POS systems, with a flexible schedule for peak shopping periods. A luxury retail background and strong English skills are preferred.

Qualifications

• 1+ years of sales experience in luxury retail or similar environment.
• Experience with POS operation and basic computer tools (iPad/laptop).
• Strong English proficiency and clienteling abilities.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through styling, product knowledge, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor; manage multiple customers and adapt selling techniques.
• Complete daily operational tasks and support stockroom and visual merchandising.

Skills

Luxury retail experience

Customer service

Fashion trend knowledge

English proficiency

Live-stream shopping

Clienteling

Tools

POS systems

Mobile POS

Walkie-talkie use

Job description

Coach is a global fashion brand seeking a seasonal Sales Associate to deliver an elevated, personalized shopping experience. You will meet personal and store sales goals, support daily store operations, and participate in omni-channel selling and brand initiatives.

Key responsibilities include building client relationships, driving sales, and using POS systems, with a flexible schedule for peak shopping periods. A luxury retail background and strong English skills are preferred.