Luxury Retail Sales Associate – Personal Styling & Clienteling

Tapestry, Inc.

Philadelphia (Philadelphia County)

On-site

USD 31,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Job summary

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand. You will deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. The Sales Associate will build lasting client relationships through personalized styling, product expertise, and fashion advice.

Qualifications

1+ years of luxury retail sales experience.
Knowledge of fashion trends and competitors.
Combination of education and experience will be considered.
Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use.
Strong English proficiency.
Luxury retail background, social media savvy, live-video capabilities.

Responsibilities

Represent Coach as a brand ambassador and adhere to style and service standards.
Build client relationships through personalized styling and fashion advice.
Drive sales through cross-selling, upselling, and tailored recommendations.
Utilize mobile POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
Develop and execute personal sales plans and meet KPIs.
Source new customers and follow up to close sales.
Maintain energy on the floor and adapt selling techniques to business needs.
Complete daily operational tasks and maintain store visuals and stock.