Luxury Retail Sales Associate: Personal Styling

Tapestry (Coach/Kate Spade); Foley (AL); On-site; USD 25,000 - 42,000; Full time

Job summary

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience and support daily store operations. You will represent the brand, build lasting client relationships, and drive sales through informed styling and service excellence.

This role blends luxury retail service with omni‑channel selling and team collaboration to strengthen brand loyalty and revenue. Flexibility for weekends and peak periods is required.

Qualifications

• 1+ years in luxury retail or equivalent customer service experience.
• Experience operating POS and basic computer tools (iPad/laptop).
• Strong English communication and interpersonal skills.

Responsibilities

• Represent the Coach brand as a on-floor ambassador and uphold service standards.
• Build and maintain client relationships through styling, product knowledge, and personalized recommendations.
• Drive sales through cross-selling and upselling; meet personal and store KPIs.

Skills

Luxury retail

English proficiency

POS operation

Customer service

Social media savvy

Tools

POS systems

Job description

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience and support daily store operations. You will represent the brand, build lasting client relationships, and drive sales through informed styling and service excellence.

This role blends luxury retail service with omni‑channel selling and team collaboration to strengthen brand loyalty and revenue. Flexibility for weekends and peak periods is required.