Luxury Retail Sales Associate: Personal Styling

Tapestry (Coach/Kate Spade); Elizabeth (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

Coach is a global fashion house known for its craftsmanship and modern luxury. The Sales Associate serves as the front-line ambassador, delivering an elevated, personalized shopping experience while supporting daily store operations and omni‑channel selling.

The role emphasizes building lasting client relationships, product expertise, and fashion advice to help meet personal and store sales goals in a fast-paced luxury environment.

Qualifications

• Minimum 1 year of sales experience, luxury retail preferred.
• Knowledge of current fashion trends and competitors.
• Experience with POS operations and basic computer proficiency.
• Strong English proficiency.
• Ability to work in a fast-paced environment.
• Luxury retail background and social media/demonstrations a plus.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style standards.
• Build client relationships through styling, product knowledge, and fashion advice.
• Drive sales via cross-selling and upselling, with tailored recommendations.
• Operate mobile POS and clienteling tools; capture data for repeat purchases.
• Complete daily store operations and maintain visual merchandising standards.
• Support inventory and brand initiatives; participate in training programs.

Skills

Sales experience

POS operation

Fashion knowledge

English proficiency

Live‑stream shopping experience

Tools

POS systems

iPad / Laptop

Job description

Coach is a global fashion house known for its craftsmanship and modern luxury. The Sales Associate serves as the front-line ambassador, delivering an elevated, personalized shopping experience while supporting daily store operations and omni‑channel selling.

The role emphasizes building lasting client relationships, product expertise, and fashion advice to help meet personal and store sales goals in a fast-paced luxury environment.