Luxury Retail Sales Associate & Personal Stylist

Tapestry (Coach/Kate Spade); Tucson (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

Coach is a global fashion house known for luxury retail, founded in 1941. As a Sales Associate, you are the front-line ambassador delivering an elevated shopping experience and meeting personal and store sales goals.

You will blend luxury service with omni-channel selling, build lasting client relationships, and support daily store operations while upholding Coach standards and teamwork. This role requires flexibility to work nights, weekends, and peak periods.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operation and basic computer skills.
• Strong English proficiency and ability to work in a fast-paced environment.
• Luxury retail background and social media savvy preferred (live streams or video demos).

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Guide to Style and Service standards.
• Build lasting client relationships through styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.

Skills

Sales experience

English proficiency

Luxury retail experience

Social media savvy

Live-stream shopping

Clienteling

Tools

POS system

Mobile devices

Walkie-talkie

Job description

Coach is a global fashion house known for luxury retail, founded in 1941. As a Sales Associate, you are the front-line ambassador delivering an elevated shopping experience and meeting personal and store sales goals.

You will blend luxury service with omni-channel selling, build lasting client relationships, and support daily store operations while upholding Coach standards and teamwork. This role requires flexibility to work nights, weekends, and peak periods.