Luxury Retail Sales Associate - Flexible Scheduling

Tapestry, Inc.; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

Coach, a global luxury fashion house born in New York, invites you to join our Sales Associate team. You will deliver elevated, personalized service, meet store sales goals, and support daily operations with poise and a client-first approach.

You’ll build lasting relationships through styling expertise, cross-selling, and data-informed selling, while embracing flexibility to meet busy periods and peak seasons across our NYC flagship environment.

Qualifications

• 1+ years of luxury retail sales experience.
• Knowledge of fashion trends and competitors.
• Ability to read price/release sheets.
• Strong English proficiency.
• Experience with live-stream shopping or video demos (preferred).

Responsibilities

• Represent Coach as brand ambassador and uphold style standards.
• Build client relationships through styling and product expertise.
• Drive sales via cross-selling and tailored recommendations.
• Use mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans to meet KPIs.
• Process transactions and support inventory replenishment.
• Maintain floor presence and assist teammates.

Skills

Sales experience

English proficiency

Customer focus

Team collaboration

Tools

POS system

Mobile POS

iPad

Job description

Coach, a global luxury fashion house born in New York, invites you to join our Sales Associate team. You will deliver elevated, personalized service, meet store sales goals, and support daily operations with poise and a client-first approach.

You’ll build lasting relationships through styling expertise, cross-selling, and data-informed selling, while embracing flexibility to meet busy periods and peak seasons across our NYC flagship environment.