Luxury Retail Sales Associate — Flexible Schedule & Clienteling

Tapestry, Inc.; Short Hills (NJ); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach seeks a Sales Associate to deliver an elevated, personalized shopping experience in Short Hills, NJ. You will meet personal and store sales goals, support daily operations, and contribute to omnichannel selling, while representing the Coach brand with excellence.

The role emphasizes clienteling, fashion knowledge, and a collaborative team environment within a luxury retail setting. Flexible scheduling is required.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop).
• Strong English proficiency.
• Luxury retail background, social media savvy, live-stream shopping experience preferred.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through styling and product expertise.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers and manage relationships to close sales.
• Maintain energy on the floor and adapt selling techniques to business needs.
• Complete daily store tasks (cash wrap, inventory, visual merchandising).
• Keep floor and stockroom organized and adhere to policies and procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, move product.
• Assist teammates in various areas and foster collaboration.

Skills

1+ years sales experience

Luxury retail knowledge

POS operation

English proficiency

Digital/social selling

Fast-paced environment

Tools

POS system

iPad

Job description

Coach seeks a Sales Associate to deliver an elevated, personalized shopping experience in Short Hills, NJ. You will meet personal and store sales goals, support daily operations, and contribute to omnichannel selling, while representing the Coach brand with excellence.

The role emphasizes clienteling, fashion knowledge, and a collaborative team environment within a luxury retail setting. Flexible scheduling is required.