Luxury Retail Sales Associate - Flexible Schedule

Tapestry (Coach/Kate Spade); Buffalo (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Coach in New York is seeking a Sales Associate to deliver an elevated, personalized shopping experience and help meet store sales goals. You will support daily store operations, participate in omni-channel selling, and collaborate with the team to drive loyalty and revenue.

Ideal candidates have 1+ years of luxury retail experience, strong English, and comfort with POS systems. The role requires flexibility for nights, weekends, and peak seasons.

Qualifications

• 1+ years of luxury retail sales experience.
• Experience with POS and basic computer devices.
• Strong English proficiency.
• Ability to work a flexible schedule.
• Ability to lift up to 25 lbs.

Responsibilities

• Represent Coach as a brand ambassador and adhere to service standards.
• Build lasting client relationships through styling and fashion advice.
• Drive sales through cross-selling and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms.
• Develop and execute personal sales plans; meet KPIs.
• Source new customers and follow up to close sales.
• Maintain a clean and organized sales floor and stockroom.
• Process transactions and support inventory movement.

Skills

Luxury retail experience

Clienteling

POS operation

English proficiency

Social media savvy

Live-stream shopping

Tools

POS system

iPad/Laptop

Job description

Coach in New York is seeking a Sales Associate to deliver an elevated, personalized shopping experience and help meet store sales goals. You will support daily store operations, participate in omni-channel selling, and collaborate with the team to drive loyalty and revenue.

Ideal candidates have 1+ years of luxury retail experience, strong English, and comfort with POS systems. The role requires flexibility for nights, weekends, and peak seasons.