Luxury Retail Sales Associate: Elevate Style & Service

Tapestry, Inc.

Lone Tree (CO)

On-site

USD 19,000 - 33,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, a global fashion house, seeks a Sales Associate in Lone Tree, CO to deliver elevated shopping experiences and meet sales goals. You will blend luxury retail service with omnichannel selling, helping clients with styling advice, product knowledge, and seamless transactions.

The role requires staying energetic on the floor, mastering POS and clienteling tools, and collaborating with the team to drive revenue and loyalty.

Qualifications

1+ years of sales experience (luxury retail preferred); knowledge of fashion trends.
Experience with POS operation, basic computer proficiency (iPad/laptop), and mobile POS.
Strong English proficiency.
Luxury retail background and social media savvy.
Ability to work in a fast-paced environment.

Responsibilities

Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
Build lasting client relationships through personalized styling, product expertise, and fashion advice.
Drive sales through cross-selling, upselling, and tailored recommendations.
Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
Develop and execute personal sales plans; meet or exceed individual and team KPIs.
Source new customers, maintain relationships, and follow up to close sales.
Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
Process transactions efficiently (purchases, returns, exchanges, online pickups).
Support inventory cycles: receive shipments, stock shelves, and manage product movement.
Assist teammates in functional areas as required.
Foster a collaborative, trust-based environment; encourage team performance.
Participate in brand initiatives, training programs, and inclusion activities.
Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.