Luxury Retail Sales Specialist

Jenni Kayne; West Palm Beach (FL); On-site; USD 33,000 - 36,000; Full time

Job summary

Jenni Kayne is a California-based luxury lifestyle brand seeking a customer-centric associate to maximize sales and deliver welcoming service. You will identify customer needs, build lasting client relationships, and drive sales through consignments and designer partnerships.

You will also manage POS transactions and assist with stock, displays, and events. The role emphasizes loss prevention, team collaboration, and active participation in store operations.

Qualifications

• Minimum 1-2 years of experience in retail sales; women’s upper contemporary, multi-label or luxury designer preferred.
• Can-do attitude and commitment to providing excellent customer service
• Availability to work during peak periods - weekends, holidays, etc
• Strong written and verbal communication skills
• Familiarity with POS and Inventory Management systems, Microsoft Word and Excel

Responsibilities

• Maximize sales and provide friendly and welcoming customer service
• Communicate effectively with customers to determine their needs
• Build relationships with clients and maintain an updated client book
• Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
• Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
• Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise
• Participate in store events
• Encourage customers to sign up for Jenni Kayne Rewards and engage on social media
• Communicate feedback with management and write daily business recaps
• Secure company assets through loss prevention in compliance with policies and guidelines

Skills

Customer service

Communication

Teamwork

Sales

Tools

POS systems

Inventory management

Microsoft Word

Excel

Job description

Jenni Kayne is a California-based luxury lifestyle brand seeking a customer-centric associate to maximize sales and deliver welcoming service. You will identify customer needs, build lasting client relationships, and drive sales through consignments and designer partnerships.

You will also manage POS transactions and assist with stock, displays, and events. The role emphasizes loss prevention, team collaboration, and active participation in store operations.