Luxury Retail Sales Associate: Clienteling & Style

Tapestry (Coach/Kate Spade); Washington (Washington County); On-site; USD 32,000 - 52,000; Full time

Job summary

Coach in the United States is seeking a Sales Associate to deliver an elevated, personalized shopping experience on the shop floor. You will meet personal and store sales goals while supporting daily store operations and omni-channel selling.

The role blends luxury service with teamwork, clienteling, and use of POS and social selling tools to capture data and encourage repeat purchases. A minimum of 1 year in luxury retail and strong English communication are preferred.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Knowledge of fashion trends and competitors.
• Experience with POS systems and mobile devices.

Responsibilities

• Represent Coach as a brand ambassador and follow style/service standards.
• Build client relationships through styling and product expertise.
• Drive sales via cross-selling, upselling, and tailored recommendations.
• Process transactions and manage daily store operations.
• Support inventory, merchandising, and inventory control tasks.

Skills

Luxury retail

Sales experience

Fashion knowledge

POS operation

Customer service

Tools

POS systems

Mobile POS

Walkie-talkie

Job description

Coach in the United States is seeking a Sales Associate to deliver an elevated, personalized shopping experience on the shop floor. You will meet personal and store sales goals while supporting daily store operations and omni-channel selling.

The role blends luxury service with teamwork, clienteling, and use of POS and social selling tools to capture data and encourage repeat purchases. A minimum of 1 year in luxury retail and strong English communication are preferred.