Luxury Retail Sales Associate – Clienteling & Style

Tapestry (Coach/Kate Spade); Gonzales (LA); On-site; USD 28,000 - 40,000; Full time

Job summary

Coach is seeking a Sales Associate to be the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. A passion for fashion, strong English, and comfort with POS tools are key.

Qualifications

• 1+ years of sales experience in luxury retail.
• Experience with POS and basic computer devices.
• Strong English proficiency.
• Knowledge of fashion trends and competitors.
• Ability to work in fast-paced environment.
• Experience with live-stream shopping or video demos (preferred).

Responsibilities

• Represent Coach as a brand ambassador.
• Build lasting client relationships through styling.
• Drive sales through cross-selling and upselling.
• Utilize POS, clienteling tools, and social platforms.
• Meet or exceed KPIs.
• Support daily store operations.
• Process transactions and manage returns.

Skills

Sales experience

English proficiency

POS operation

Luxury retail

Clienteling

Live-stream shopping

Social media savvy

Tools

POS system

Mobile POS

iPad

Walkie-talkie

Job description

Coach is seeking a Sales Associate to be the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. A passion for fashion, strong English, and comfort with POS tools are key.