Luxury Retail Sales Associate — Clienteling & Omnichannel

Coach; Key West (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience in our Key West store. You will meet personal and store sales goals while supporting daily operations, blending luxury retail service with omni‑channel selling.

As a brand ambassador, you’ll build client relationships, apply product expertise, and collaborate with teammates to drive loyalty and revenue. Flexibility for nights, weekends, and peak times is required.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation and basic computer use (iPad/laptop).
• Strong English proficiency; luxury retail background preferred.
• Experience with live-stream shopping or video demos is a plus.

Responsibilities

• Represent Coach as a brand ambassador and adhere to service standards.
• Build lasting client relationships through styling and product expertise.
• Drive sales through cross-selling and tailored recommendations.
• Process transactions and support daily store operations.
• Maintain a high-energy, customer-focused selling environment.

Skills

Luxury retail

POS operation

Clienteling

Social media savvy

English proficiency

Tools

POS system

Mobile POS

iPad / laptop

Walkie-talkie

Job description

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience in our Key West store. You will meet personal and store sales goals while supporting daily operations, blending luxury retail service with omni‑channel selling.

As a brand ambassador, you’ll build client relationships, apply product expertise, and collaborate with teammates to drive loyalty and revenue. Flexibility for nights, weekends, and peak times is required.