Luxury Retail Sales Associate — Clienteling & Growth

Tapestry, Inc.

Columbia (SC)

On-site

USD 2,066,000 - 2,755,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(K)
Paid Paternity and Maternity leave
Commuter Benefits
Disability insurance
Tuition assistance

Job summary

Coach is seeking a Sales Associate to deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury retail service, omnichannel selling, and team collaboration to drive brand loyalty and revenue.

You will build client relationships, utilize POS and mobile tools, and contribute to inventory and merchandising tasks. The ideal candidate has 1+ year luxury retail sales experience, strong English, and comfort with social

Qualifications

  • 1+ years of sales experience in luxury retail or similar environment.
  • Experience with POS operation and basic computer proficiency (iPad/laptop).
  • Ability to lift up to 25 lb regularly and navigate a fast-paced retail floor.
  • Strong English proficiency.

Responsibilities

  • Represent Coach as a brand ambassador and maintain service standards.
  • Build lasting client relationships through styling and product knowledge.
  • Drive sales through cross-selling, upselling, and personalized recommendations.
  • Process transactions efficiently and support inventory and visual merchandising tasks.

Skills

Clienteling
Sales experience
English proficiency
Live-stream shopping
Social media savvy

Tools

POS system
Mobile POS
iPad
Laptop

Job description

Coach is seeking a Sales Associate to deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury retail service, omnichannel selling, and team collaboration to drive brand loyalty and revenue.

You will build client relationships, utilize POS and mobile tools, and contribute to inventory and merchandising tasks. The ideal candidate has 1+ year luxury retail sales experience, strong English, and comfort with social

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