Luxury Retail Sales Associate & Client Relations Pro

Jenni Kayne; Town of Woodbury (NY); Presencial; USD 27.000 - 39.000; Jornada completa

Descripción de la vacante

Jenni Kayne is a California-based lifestyle brand seeking a retail associate to maximize sales and deliver friendly customer service across our stores. You will engage with customers to understand their needs, build relationships, and maintain an updated client book while promoting our rewards program and social channels.

Ideal candidates have 1–2 years in luxury retail, strong communication and teamwork, and proficiency with POS and inventory systems.

Formación

• 1–2 years retail sales; women's upper contemporary, multi-label or luxury designer preferred.
• Can-do attitude and commitment to excellent customer service.
• Willingness and availability to work during peak periods—weekends, holidays, etc.
• Demonstrate strong written and verbal communication skills.
• Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel.
• Comfortable working in a team environment.
• Must be able to lift and move heavy objects (20 pounds or more).

Responsabilidades

• Maximize sales and provide friendly and welcoming customer service
• Communicate effectively with customers to determine their needs
• Build relationships with clients and maintain an updated client book
• Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
• Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
• Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise
• Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on our social media platforms
• Communicate effectively through sharing feedback with management and writing daily business recaps
• Secure company assets through loss prevention in compliance with company policies and guidelines

Conocimientos

Customer service

Communication skills

Teamwork

POS systems

Inventory management

Microsoft Word/Excel

Herramientas

POS software

Inventory software

Descripción del empleo

Jenni Kayne is a California-based lifestyle brand seeking a retail associate to maximize sales and deliver friendly customer service across our stores. You will engage with customers to understand their needs, build relationships, and maintain an updated client book while promoting our rewards program and social channels.

Ideal candidates have 1–2 years in luxury retail, strong communication and teamwork, and proficiency with POS and inventory systems.