Luxury Retail Sales Associate – Client Relations

Montblanc; Santa Clara (CA); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Medical benefits

401(k) with employer match

Paid time off

Wellness reimbursement

Volunteer days

Job summary

Richemont Americas' Montblanc boutique in Santa Clara is seeking a customer-focused sales professional to achieve individual sales goals and develop a loyal clientele. You will deliver exceptional service, demonstrate deep knowledge of Montblanc collections, and help maintain an inviting store atmosphere.

The role emphasizes relationship-building, product expertise, and teamwork. Bilingual English/Mandarin is preferred; expect to be on the sales floor most of the day and contribute to a premium

Qualifications

• Experience in retail sales; luxury/jewelry sales preferred.
• Strong customer service focus and ability to build relationships.
• Excellent interpersonal and communication abilities.
• Detail-oriented with the ability to multitask.
• Bilingual English/Mandarin preferred.

Responsibilities

• Achieve preset sales objectives and develop a network of clients.
• Capture client information to deepen boutique relationships and sales.
• Maintain strong product knowledge of Montblanc collections.
• Provide outstanding customer service and after-sales support.
• Maintain the store's aesthetic and presentation.

Skills

Retail sales experience

Customer service

Interpersonal skills

Communication skills

Bilingual English/Mandarin

Job description

Richemont Americas' Montblanc boutique in Santa Clara is seeking a customer-focused sales professional to achieve individual sales goals and develop a loyal clientele. You will deliver exceptional service, demonstrate deep knowledge of Montblanc collections, and help maintain an inviting store atmosphere.

The role emphasizes relationship-building, product expertise, and teamwork. Bilingual English/Mandarin is preferred; expect to be on the sales floor most of the day and contribute to a premium