Temporary, Part-Time Sales Associate

Richemont; Santa Clara (CA); On-site; USD 29,000 - 36,000; Part time

Job summary

Montblanc in Santa Clara is seeking a Temporary Part-Time Sales Associate to achieve sales objectives and develop relationships with clientele. You will deliver outstanding service, possess strong product knowledge, and maintain the store's aesthetic.

Reporting to the Boutique Manager, the role requires standing on the sales floor, handling merchandise, and building repeat business. Prior luxury retail experience is preferred, with a focus on customer care and attention to detail.

Qualifications

• Experience in retail sales, preferably in luxury or jewelry
• Strong customer service focus and ability to build relationships
• Excellent interpersonal and communication skills
• Detail-oriented with ability to multitask

Responsibilities

• Achieve preset sales objectives
• Develop network and clientele
• Capture client information to expand boutique relationships and sales
• Maintain strong product knowledge across collections
• Provide outstanding customer service
• Perform basic pen repair and after-sales service knowledge
• Maintain store aesthetics

Skills

Retail sales

Customer service

Interpersonal communication

Attention to detail

Stock handling

Tools

POS system

Job description

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Temporary Part-Time Sales Associate

Montblanc | Santa Clara

Reports to: Boutique Manager

Overview

Reporting to the Boutique Manager, the objective of this role if to achieve individual sales objectives; developing and servicing the customer.

Primary responsibilities

• Achieve preset sales objectives.
• Develop network and clientele.
• Capture client information; consistently adding information to further promote boutique relationships and sales
• Possess strong product knowledge of the various collections
• Provide outstanding customer service.
• Develop a working knowledge of simple pen repair and after sales service techniques.
• Maintain the aesthetic quality of the store.

Qualifications

• Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
• Strong understanding of Customer Service needs and customer priorities. Ability to establish and maintain effective relationships with customers and gain their trust and respect.
• Excellent interpersonal, communication and computer skills are needed.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• Standing on the sales floor for 90% of the workday
• Reaching to access product stored within cabinets or on shelves
• Bending to access product stored within cabinets
• Occasional need to use a ladder to reach product
• Unpacking and/or lifting of large boxes that contain product

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

At Richemont, We Craft the Future!

Expected Hourly Range: $21-$26

Salary will be negotiated based on relevant skills and experience.