Temporary, Part-Time Sales Associate

US04 Richemont North America, Inc.; San Jose (CA); On-site; USD 29,000 - 36,000; Part time

Job summary

Montblanc in Santa Clara is seeking a Temporary Part-Time Sales Associate to drive sales and deliver exceptional customer service in a luxury boutique environment.

You will develop client relationships, maintain product knowledge, and help uphold the store's premium aesthetic while achieving sales objectives.

Qualifications

• Experience in retail sales, especially in jewelry or luxury goods preferred.
• Strong customer service orientation with ability to build relationships.
• Excellent interpersonal and communication skills; proficient with basic computer use.

Responsibilities

• Achieve preset sales objectives for the boutique.
• Develop a network of clientele and promote boutique relationships.
• Capture client information to grow the customer file.
• Maintain strong product knowledge across Montblanc collections.
• Provide outstanding customer service and after-sales support.

Skills

Retail sales

Customer service

Communication

Job description

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world. At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Temporary Part-Time Sales Associate Montblanc | Santa Clara Reports to: Boutique Manager

Overview Reporting to the Boutique Manager, the objective of this role if to achieve individual sales objectives; developing and servicing the customer.

Primary responsibilities

• Achieve preset sales objectives.
• Develop network and clientele.
• Capture client information; consistently adding information to further promote boutique relationships and sales
• Possess strong product knowledge of the various collections
• Provide outstanding customer service.
• Develop a working knowledge of simple pen repair and after sales service techniques.
• Maintain the aesthetic quality of the store.

Qualifications

• Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
• Strong understanding of Customer Service needs and customer priorities.
• Ability to establish and maintain effective relationships with customers and gain their trust and respect.
• Excellent interpersonal, communication and computer skills are needed.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.

Physical Demands

• Standing on the sales floor for 90% of the workday
• Reaching to access product stored within cabinets or on shelves
• Bending to access product stored within cabinets
• Occasional need to use a ladder to reach product
• Unpacking and/or lifting of large boxes that contain product

Richemont offers a generous compensation and benefits package for eligible employees.

Only candidates selected for further consideration will be contacted.

At Richemont, We Craft the Future!

Expected Hourly Range: $21-$26 Salary will be negotiated based on relevant skills and experience.

In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.